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Is it possible to choose which folders I import from AOL?

Customer Question
Is it possible to...

Is it possible to choose which folders I import from AOL?

Technician's Assistant: How long have you had this issue with your A.O.L. account?

AOL is forcing us to change to a GOLD desktop, which I do not like; however, there are only certain files I would like to transfer to gmail.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through the web browser. I have AOL on my desktop.

Technician's Assistant: What troubleshooting have you tried?

I just joined gmail, so there is no problem with gmail or with AOL. I want to transfer certain files before AOL forces me to download AOL Gold.

Submitted: 10 months ago.Category: Email
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Answered in 3 minutes by:
9/28/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,254
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

You would have to delete the messages you do not want before you start importing. But did you know that you do not need to use the GOLD Desktop program in order to continue using your aol email account?
Please reply at the box below. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 10 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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