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It will no longer open.. Outlook 2007. Web brower.

Customer Question
It will no longer...

It will no longer open..

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook 2007

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web brower

Technician's Assistant: What troubleshooting have you tried?

Compatability...it only check with windows 8..I am using and it was working with windows 10

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/27/2017
Email technician: Harold Hanna, Engineer replied 11 months ago
Harold Hanna
Harold Hanna, Engineer
Category: Email
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you today? How long have you not been able to access your email?

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Customer reply replied 11 months ago
just today
Customer reply replied 11 months ago
Do I get anything for my $5.00?
Email technician: Harold Hanna, Engineer replied 11 months ago

We can discuss the problem you are having, if I am able to assist you, you can rate my assistance. I believe the 5 dollars is a deposit to make sure you are a serious customer, but it can be returned if you are not happy with the service. I do not work for JustAnswer billing, I am an IT specialist so I apologize for not being able to provide more information on the 5 dollars and what it specifically does.

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Customer reply replied 11 months ago
ok, thanks how do I get return on $5.00...not sure I wish to continue
Email technician: Harold Hanna, Engineer replied 11 months ago

Alright, I will process this for a refund. I hope you have a great day!

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Customer reply replied 11 months ago
Thank you very much
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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