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I think I know my email, but totally forgot my password, and…

Customer Question
I think I know...

I think I know my email, but totally forgot my password, and everything I have tried doesnt work............not to pc savy here :(

Technician's Assistant: When did you last reset your username and password?

Never

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Never and through web browser

Technician's Assistant: What troubleshooting have you tried?

Went to change password ***** it didnt help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not really............just would like to get into my email

Submitted: 10 months ago.Category: Email
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Answered in 1 minute by:
9/27/2017
Email technician: Josh, Computer Enthusiast replied 10 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,311
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 10 months ago

What is the email address that you need help with?

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Customer reply replied 10 months ago
ok
Email technician: Josh, Computer Enthusiast replied 10 months ago

What is the email address that you need help with?

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Jess M.
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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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