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I apparently have 2 accts. I can get 1 on desktop and IPad…

Customer Question
I apparently have 2...

I apparently have 2 accts. I can get 1 on desktop and IPad but not the other. I can get the other on phone but not both. How do I get both accts on each device?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone t tablet

Technician's Assistant: What troubleshooting have you tried?

Don't know what to do

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not sure if passwords for either acct

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/26/2017
Email technician: Dustin, Email Specialist replied 11 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,279
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Customer reply replied 11 months ago
Ok. Will try without you connecting first.
Customer reply replied 11 months ago
Eaiting
Customer reply replied 11 months ago
Waiting
Email technician: Dustin, Email Specialist replied 11 months ago

the account that you cant get on your ipad or desktop, is it also a gail account?

And is it your ipad or desktop that cant get the account to work?

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Customer reply replied 11 months ago
I cannot get 1 acct on either Ipad or desktop but have it on phone.
I have the other on phone but cannit get the 2nd one.
Customer reply replied 11 months ago
I do not want anymore charges, so skip it and I will close all my Facebook accounts.
Email technician: Dustin, Email Specialist replied 11 months ago

So its a facebook account that you cant access on the phone?

There doesnt have to be any further charges, now that I undertsand the issue I can help you. Do you want to continue or not?

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Customer reply replied 11 months ago
One facebook acct is on phone, the other is not.The opposite acct is on desktop snd Ipad, the one on phone is not.
Email technician: Dustin, Email Specialist replied 11 months ago

Whats the name brand and model of your phone, is it an iphone?

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Customer reply replied 11 months ago
Phone us a Samsung Perx5
Email technician: Dustin, Email Specialist replied 11 months ago

An easy way to do this, is to use a second facebook app on your android phone, called facebook lite

https://play.google.com/store/apps/details?id=com.facebook.lite&hl=en

Use that one with the other account, the one you cant access.

If you encounter any issues let me know.

Please remember to click and submit a 5 star rating to show I was able to assist you, without a 5 star rating submitted I am unpaid and unaccredited for my time and expertise.

Thank you,
Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

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Customer reply replied 11 months ago
How do I get acct I don't have on my IPad and desktop?
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Dustin
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,279
14,279 Satisfied Customers
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller

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