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I apparently have 2 accts. I can get 1 on desktop and IPad…

Customer Question
I apparently have 2...

I apparently have 2 accts. I can get 1 on desktop and IPad but not the other. I can get the other on phone but not both. How do I get both accts on each device?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone t tablet

Technician's Assistant: What troubleshooting have you tried?

Don't know what to do

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not sure if passwords for either acct

Submitted: 9 months ago.Category: Email
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Answered in 5 minutes by:
9/26/2017
Email technician: Dustin, Email Specialist replied 9 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,098
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Customer reply replied 9 months ago
Ok. Will try without you connecting first.
Customer reply replied 9 months ago
Eaiting
Customer reply replied 9 months ago
Waiting
Email technician: Dustin, Email Specialist replied 9 months ago

the account that you cant get on your ipad or desktop, is it also a gail account?

And is it your ipad or desktop that cant get the account to work?

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Customer reply replied 9 months ago
I cannot get 1 acct on either Ipad or desktop but have it on phone.
I have the other on phone but cannit get the 2nd one.
Customer reply replied 9 months ago
I do not want anymore charges, so skip it and I will close all my Facebook accounts.
Email technician: Dustin, Email Specialist replied 9 months ago

So its a facebook account that you cant access on the phone?

There doesnt have to be any further charges, now that I undertsand the issue I can help you. Do you want to continue or not?

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Customer reply replied 9 months ago
One facebook acct is on phone, the other is not.The opposite acct is on desktop snd Ipad, the one on phone is not.
Email technician: Dustin, Email Specialist replied 9 months ago

Whats the name brand and model of your phone, is it an iphone?

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Customer reply replied 9 months ago
Phone us a Samsung Perx5
Email technician: Dustin, Email Specialist replied 9 months ago

An easy way to do this, is to use a second facebook app on your android phone, called facebook lite

https://play.google.com/store/apps/details?id=com.facebook.lite&hl=en

Use that one with the other account, the one you cant access.

If you encounter any issues let me know.

Please remember to click and submit a 5 star rating to show I was able to assist you, without a 5 star rating submitted I am unpaid and unaccredited for my time and expertise.

Thank you,
Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

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Customer reply replied 9 months ago
How do I get acct I don't have on my IPad and desktop?
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Dustin
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,098
14,098 Satisfied Customers
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller

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