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I had a Hotmail account, it wanted me to update, but I could…

Customer Question
I had a Hotmail...

I had a Hotmail account, it wanted me to update, but I could not get into the store ccount. I want my email back! ***@******.*** I would like to create a store account.

Technician's Assistant: How long have you had this issue with your Hotmail account?

I would say several months

Technician's Assistant: Have you installed any updates recently?

Unfortunately no

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just that I guess I want to update my store account and then I guess I could update my hot mail account.

Submitted: 10 months ago.Category: Email
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Answered in 2 minutes by:
9/26/2017
Email technician: John, Email Support Specialist replied 10 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,942
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Where are you seeing this update message is it on a email application on your computer ?

Are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 10 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Email technician: John, Email Support Specialist replied 10 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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