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Jess from Edwin I have an email account, I had a situation…

Customer Question
Good Morning, Jess from...

Good Morning, Jess from Edwin I have an email account, I had a situation where I don''t remember the password. The phone numbers I remember but don't have for sms reset

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Remember the date opened the account. Obviously, have Driver License and tghat ID and use my name on email account currently

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Ive tried on the laptop

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Know, but I am locked out because I changed phone numbers in 2016 had someone where changed number

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
9/26/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please the part of your email address after the @ symbol?

Thank you

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Customer reply replied 10 months ago
GMAIL
I am getting the correct date for account opening.
Since I dont have the password, I am playing their game. They want to forward to phone numbers of the period, which happen to be no longer valid.This email address is paired to a Google Voice account. I am able to remember the 4 digit pin to that number.
Email technician: Richard, Email Systems Specialist replied 10 months ago

How long ago did you have the phone?

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Jess M.
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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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