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I have lost all my emails and even the icon from the

Customer Question
I have lost all...

I have lost all my emails and even the icon from the desktop

Technician's Assistant: Just to clarify, what email service provider are you using?

I was using Microsoft

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On the computer through Live Mail

Technician's Assistant: What troubleshooting have you tried?

Using Reimage to repair my computer in case that was the cause. That has been completed and repaired.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No I just want my emails back

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
9/26/2017
Email technician: Richard, Email Systems Specialist replied 10 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please the version of windows you are using?

And when did this problem start?

Please let me know

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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