Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can't remember my gmail password. What is my password? My…

Customer Question
Can't remember my gmail...

Can't remember my gmail password. What is my password?

Technician's Assistant: How long have you had this issue with your Gmail account?

My account was set up by my son's friend. He had my password ***** it automatically was entered

Technician's Assistant: Have you installed any updates recently?

I may have changed it. It might be Julie2002

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
9/26/2017
Email technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,415
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Email Question
Email technician: Mr.Med, Other replied 11 months ago

I'm sorry about the issue, please go to the Account support page : https://accounts.google.com/signin/recovery
Follow the instructions. You'll be asked some questions to confirm it's your account. Answer as best you can.
Reset your password. Choose a strong password ***** you haven't already used with this account.

Let me know the results

Thank you

Ask Your Own Email Question
Email technician: Mr.Med, Other replied 11 months ago

Has everything worked out ? Do you still need help please?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
How do we unlock my friends email??? He can't remember his
How do we unlock my friends email??? He can't remember his password ***** do not have the phone that is connected to his account???… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My son is the one whose email has been taken over. His email
Hi there - my son is the one whose email has been taken over. His email was associated with his epic account for fortnite and somehow someone got that and has since changed the password ***** his gmai… read more
Harry
Harry
2,218 satisfied customers
I have a LG phone that is locked, and do not know how it got
I have a LG phone that is locked, and do not know how it got locked. But it is asking for my gmail account which I cannot remember … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
It's not my computer. I'm trying to figure out how to get
It's not my computer. I'm trying to figure out how to get into my gmail account from another computer when I cannot remember my password ***** the answers to any of the other questions that google ask… read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
Pearl, My son was visiting a week ago. He checked his email
Hi, Pearl, My son was visiting a week ago. He checked his email from my computer. I could not remember my email password ***** I tried to get back to it. I had not updated my recovery settings. I rece… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
143 satisfied customers
I am helping a good friend of mine who cannot cancel his
Hi, I am helping a good friend of mine who cannot cancel his Gmail account as someone has hacked his email and password ***** he can't get in to cancel for security reasons, we know this person and th… read more
Mr.Med
Mr.Med
Other
2,415 satisfied customers
Trying to help mu son regain Google, he dose t know some of
Trying to help mu son regain Google, he dose t know some of his data answers but he is desperate to get his phone working. I have his phone to work with you I can set up new passwords, what ever you n… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My email is this is the, This is the email in my iPad
This is the email in my iPad settings. When I try to set up google app for photo storage the email***@******.*** comes up...he is a friend of mine and have ordered thing for him on my iPad using his info … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My son passed away on November 18, 2016. I had his phone
My son passed away on November 18, 2016. I had his phone turned off and I can't get into his phone and I don't know the password ***** his gmail account.***@******.***. Can I get help. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,186 satisfied customers
I could not access my email in Puerto Rico last year and
I could not access my email in Puerto Rico last year and thought it was a one-time problem. Last week in Chile, I again could not reach my email to read business matters. I signed onto a computer at a… read more
Tim
Tim
Bachelors in Information Technology
13 satisfied customers
Well, my son set up security password on is Motorola Droid
Well, my son set up security password ***** is Motorola Droid Turbo 2 and forgot the password. Now, he can't remember his user name or google password ***** reset the phone. I spoke with Motorola and … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My adult kids still have their sbcglobal.net email i set up
My adult kids still have their sbcglobal.net email i set up for them way back when. One of them received an email on his work account from his sbcglobal.net email and it's a virus that is being sent o… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
My son died in Palm Harbor, FL and I would like to contact
My son died in Palm Harbor, FL and I would like to contact his friends to tell them of his death. How can I gain access to his email account? He is Daniel E. D. MacMurray, IV,***@******.***. Daniel E.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I can't seem to locate and retrieve my son's gmail account
I can't seem to locate and retrieve my son's gmail account on his Samsung tablet … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I travelled in Europe and tried to sign onto my Hotmail
I travelled in Europe and tried to sign onto my Hotmail account to print a confirmation of a hotel room I had booked in Paris and paid for on my Visa. I was locked out, am still locked out and need so… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My son created a Gmail account on Wednesday 7 January 2014
My son created a Gmail account on Wednesday 7 January 2014 and cannot remember his password. We have tried the questionnaire to reset password ***** the answers were not satisfactory. Is there anyway … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
i am trying to recover my sons gmail password ***** his icloud
i am trying to recover my sons gmail password ***** his icloud acct but the icloud email address is wrong and wont let us verify and all the attempts with recovery are not workign… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
I had my lap top formatted. I had been using hotmail. It
I had my lap top formatted. I had been using hotmail. It came back as live,com. I can't remember my old hotmail address. I have tried fo get a new address for 4 days now. I have tried every few hours.… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
675 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x