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I am in contact with one of your Support Specialists right
I am in contact with one of your Support Specialists right now but forgot to write down his name (Mr Kamil Anwar, I CONVERSED WITH YOU YESTERDAY.) hE WANTS ME TO RE … read more
bbao
bbao
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I got a Thunderbird crashed message. I have tried email and
I got a Thunderbird crashed message. I have tried email and the internet and cannot get through to either. I tried restarting Thunderbird, but that did not work either. Any tips as to what I can do ne… read more
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I was part of the Verizon group which was sold to Frontier
I was part of the Verizon group which was sold to Frontier several years ago. I kept my Verizon.net email address, now on AOL. Now I'm switching to Spectrum, and want to know if (and how) I can keep t… read more
Jess M.
Jess M.
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Bachelor's Degree
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I'm trying to set up my friend'd email on a new computerbut
I'm trying to set up my friend'd email on a new computerbut none of the passwords She's given me works.Her email address is "*****@******.***" Can you help please.Paul … read more
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I have a very complicated problem that the Telstra shop i
Hi Pearl, I have a very complicated problem that the Telstra shop i normally go to cant fix. … read more
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Jess, I have previously received email into my aapt account
I have previously received email into my aapt account and this transferred automatically to gmail. I recently changed to tpg from iiNet as my service provider and requested retention of my email address .. For the last few days, gmail has been unable to retrieve my email from aapt (iiNet). I cannot access my aapt email from a remote location - not recognising email user name or password ***** no facility to retrieve/change password. … read more
bbao
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I get this message 'An error occurred while sending mail.
I get this message 'An error occurred while sending mail. The mail server responded: 5.7.8 [TPG-A02] Authentication denied. User***@******.*** is banned from using SMTP AUTH due to previous abuse. Ple… read more
Richard
Richard
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IT Manager, Consultant
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I installed Thunderbird last week and until 1 Sep it worked.
I installed Thunderbird last week and until 1 Sep it worked. Now I cannot connect to my ISP's mailserver - TB tells me 'authentication' failed. I have checked all settings and can't find an error. My … read more
Bryan
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We have been using Firefox & Thunderbird for many years and
We have been using Firefox & Thunderbird for many years and with Telstra as ISP for about 7 years. Just recently I have not been able to access email properly. Some comes through OK other not. I can n… read more
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Trying to change outgoing mail to TPG whilst inbound is
trying to change outgoing mail to TPG whilst inbound is working fine with established Optusnet - need to keep Optusnet whilst changing to new ISP (TPG) for outbound ? … read more
sandy
sandy
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I've recently moved to America from Australia. I am still
Hi, I've recently moved to America from Australia. I am still using my email address and receiving emails fine however I am unable to send emails. I use the Thunderbird email program and my ISP is Fro… read more
technicalcat
technicalcat
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Recently my HTC1 has stopped sending emails, forwarding,
Recently my HTC1 has stopped sending emails, forwarding, replying or composing. The screen comes up with "Mail has stopped unexpectedly, would you like to send an error report to HTC? When I reply to … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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A fake gmail account was used and spammed a youth organization.
A fake gmail account was used and spammed a youth organization. With the details used we assume that this was done by a disgruntle member of the organization. How can we trace the email address with t… read more
Jess M.
Jess M.
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Bachelor's Degree
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i am being tracked through email by my ex husband, i dont
i am being tracked through email by my ex husband, i don't know which company he is using but i think it's bulletemail.com out of the UK, i looked at the source code and read something that had bullet… read more
James
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I am using Microsoft Outlook for Mac 2011 and I receive the
I am using Microsoft Outlook for Mac 2011 and I receive the message "Connection to the server failed or was dropped: Error code -3253". I am using Microsoft Outlook for Mac 2011 and I receive emails b… read more
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Thunderbid freezes, not responding is shown. Tried uninstall
Thunderbid freezes, 'not responding' is shown. Tried uninstall & reinstall, but without success. A solution please, I have urgent e-mails I cannot access. James M. Cassidy… read more
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Dear Tech Support my emails to recipients with HOTMAIL addresses
Dear Tech Support my emails to recipients with HOTMAIL addresses are bouncing, and showing as error 550 SC-001 - but this has only just started this week - and has never happened before! My ISP is AAP… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Hi, I have had to reinstall Thunderbird following a reload
Hi, I have had to reinstall Thunderbird following a reload of my operating system. When I install it comes up with a window "Mail Account Setup" and not the Account Wizard. It will not recognise the u… read more
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Jess M.

Jess M.

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Chris L.

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James K.

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A. Stevens

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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