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I would like to sign into my account since I am having

Customer Question
I would like to...

I would like to sign into my account since I am having problems with outlook and emails.

Technician's Assistant: How long has this been an issue?

A couple days. I also got a message from Microsoft saying that somebody maybe looking into my microsoft account.

Technician's Assistant: Have you installed any updates recently?

About a week ago.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. thanks

Submitted: 10 months ago.Category: Email
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Answered in 5 minutes by:
9/25/2017
Email technician: Dustin, Email Specialist replied 10 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,276
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Email technician: Dustin, Email Specialist replied 10 months ago

What type of computer do you have available to use, Is it a Windows ( XP, Vista, Windows 7, 8, or 10) Or do you have a Mac ( 10.6 10.7 10.8, Yosemite, Sierra, Etc )

Thank you for your response,

Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

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Customer reply replied 10 months ago
windows 10
Customer reply replied 10 months ago
I'd rather not have you remotly connect.
Customer reply replied 10 months ago
NO !!
Customer reply replied 10 months ago
where did you vanish ????
Email technician: UranMail, Network Administrator replied 10 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Seems that Dustin is not responding, so I will take over.

So on Windows 10 you cannot access your email?

Do you know your current email and password? what happens when you try to login?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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