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Microsoft outlook 7 giving error message sign in go to:

Customer Question
Microsoft outlook 7 giving...

Microsoft outlook 7 giving error message sign in go to : support.google.com/mail/accounts/answer/78754 (failure)

Technician's Assistant: How long has this been an issue?

Just today

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Tablet & outlook app

Technician's Assistant: What troubleshooting have you tried?

Change security setting in google, not applicable with outlook, changed it back but still giving me error message

Submitted: 12 months ago.Category: Email
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Answered in 5 minutes by:
9/25/2017
Email technician: Cody, Senior Systems Administrator replied 12 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,309
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 12 months ago

What version of Microsoft Office do you have?

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Customer reply replied 12 months ago
7
Email technician: Cody, Senior Systems Administrator replied 12 months ago

Is this on a MAC?

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Customer reply replied 12 months ago
no
Customer reply replied 12 months ago
hello
Email technician: Cody, Senior Systems Administrator replied 12 months ago

Can you login to email through a web browser?

Do you have 2 step authentication enabled?

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Customer reply replied 12 months ago
logged in
switched it to two step and then switched it back so outlook 7 would work and still keeps giving me error
Customer reply replied 12 months ago
why is this costing me $53.00? I saw only a $5.00 verification when entered cc
Email technician: Cody, Senior Systems Administrator replied 12 months ago

billing Contact customer service here:http://http://ww2.justanswer.com/contact-us

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