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My inbox does not show who sent the message, outlook, on my…

Customer Question
My inbox does not...

My inbox does not show who sent the message

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my laptop

Technician's Assistant: What troubleshooting have you tried?

Using toolbar

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nothing else

Submitted: 12 months ago.Category: Email
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Answered in 5 minutes by:
9/25/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 12 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,562
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Ask Your Own Email Question
Customer reply replied 12 months ago
7
Email technician: Viet - Email Tech, Computer Support Specialist replied 12 months ago

Thank you. When did this issue first occur?

What's your Microsoft Office / Outlook version, such as 2003, 2007, 2010, 2013, 365, etc.?

Please reply at the box below. Thank you,

Ask Your Own Email Question
Customer reply replied 12 months ago
No, I would prefer you tell me how to fix it
Customer reply replied 12 months ago
are you going to tell me how to fix it?
Email technician: Viet - Email Tech, Computer Support Specialist replied 12 months ago

With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/
Remote support is quicker and easier for you as I will do all the troubleshooting steps for you. Also, this issue can be complicated. Otherwise, I will provide written instructions.
First, what's your Microsoft Office / Outlook version, such as 2003, 2007, 2010, 2013, 2016, 365, etc.?

How about with a small amount as shown for direct remote support?
Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

Ask Your Own Email Question
Customer reply replied 12 months ago
i will be disputing this charge since you did not reply
Email technician: Viet - Email Tech, Computer Support Specialist replied 12 months ago

I'm sorry; I did reply. Did you see my reply above? Please scroll up / down this page in order to see my replies.

Please reply at the box below. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 12 months ago

What's your Microsoft Office / Outlook version, such as 2003, 2007, 2010, 2013, 2016, 365, etc.?

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 11 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help; we guarantee our service. Thank you,

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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