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I have hotmail and have two big problems. I clean out my…

Customer Question
Hi Pearl, Hi Pearl, ...

Hi Pearl, Hi Pearl,

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I have hotmail and have two big problems. I clean out my junk mail by blocking messages and they all come back the next day.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through my browser

Technician's Assistant: What troubleshooting have you tried?

I don't know what to do.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes. When I open my email there will be a list of new messages. Once in awhile it will delete two or more when I've only selected one. I can't fin the other two in my deleted folder or any other place they might have gone.

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/25/2017
Email technician: arsufi2002, Other replied 11 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,888
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Ask Your Own Email Question
Email technician: arsufi2002, Other replied 11 months ago

May i know which browser you are using?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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