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This answer was rated:

I can't sighn in. Gmail. IPhone and computer. All XD

I can't sighn in JA: Who...
I can't sighn in
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iPhone and computer
JA: What troubleshooting have you tried?
Customer: all XD
JA: Anything else you want the Email Expert to know before I connect you?
Customer: NO
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Answered in 5 minutes by:
9/24/2017
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 2,956
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

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Sorry to hear you're having trouble with your Gmail account.

What happens when you try to sign in?

Regards,
Martin

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Customer reply replied 2 months ago
its disabled

Are you currently contacting me from your computer or phone?

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Customer reply replied 2 months ago
I have another gmail account but I want my old one restored
the***@******.***

Okay

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Customer reply replied 2 months ago
my new one is***@******.***

What's the exact message you get when you try logging in to your old one?

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Customer reply replied 2 months ago
account disabled

When did it start showing that?

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Customer reply replied 2 months ago
like a week or 2 ago

Do you have a phone number ending in 35?

Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 2,956
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified
Martin and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 2 months ago
but my home phone is(###) ###-####
Customer reply replied 2 months ago
the other 1 is cell
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,358
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I i will help you over secure remote session:

Click the link:

Click Me

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

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Ask Martin Your Own Question
Martin
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 2,956
2,956 Satisfied Customers
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming

Martin is online now

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