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Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 2933
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
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I can't sighn in. Gmail. IPhone and computer. All XD

This answer was rated:

I can't sighn in
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iPhone and computer
JA: What troubleshooting have you tried?
Customer: all XD
JA: Anything else you want the Email Expert to know before I connect you?
Customer: NO

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Sorry to hear you're having trouble with your Gmail account.

What happens when you try to sign in?

Regards,
Martin

Customer: replied 27 days ago.
its disabled

Are you currently contacting me from your computer or phone?

Customer: replied 27 days ago.
I have another gmail account but I want my old one restored
the***@******.***

Okay

Customer: replied 27 days ago.
my new one is***@******.***

What's the exact message you get when you try logging in to your old one?

Customer: replied 27 days ago.
account disabled

When did it start showing that?

Customer: replied 27 days ago.
like a week or 2 ago

Do you have a phone number ending in 35?

Martin, Network Engineer
Category: Email
Satisfied Customers: 2933
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Martin and other Email Specialists are ready to help you
Customer: replied 27 days ago.
but my home phone is(###) ###-####
Customer: replied 27 days ago.
the other 1 is cell

Hi, I'm Sandy and I i will help you over secure remote session:

Click the link:

Click Me

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.