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Can't remember password. Idk. Phone. Just passwords

Customer Question
Can't remember password Technician's...

Can't remember password

Technician's Assistant: When did you last reset your username and password?

Idk

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Just passwords

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
9/24/2017
Email technician: Sandy, Computer Specialist replied 11 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 11 months ago

Can you please tell me about your email service provider? gmail/yahooo/outlook or other.

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Customer reply replied 11 months ago
I don't know
Email technician: Sandy, Computer Specialist replied 11 months ago

May I connect with you remotely (over secure network session) to check/fix the issue directly while you stay in front of the computer?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

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Email technician: Sandy, Computer Specialist replied 11 months ago

Please let me know when you're ready to work with me.

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Email technician: Sandy, Computer Specialist replied 11 months ago

I can also start a live discussion via phone. Just let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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