How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sandy Your Own Question
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6258
Experience:  B.Tech, I have 10+ years of experience in fixing email issues.
Type Your Email Question Here...
Sandy is online now
A new question is answered every 9 seconds

I'm trying to make my Telstra bigpond email my main addrss

This answer was rated:

hi there, I'm trying to make my Telstra bigpond email my main addrss in outlook but am having trouble
JA: How long has this been an issue?
Customer: just recently. I have only just bought the laptop and am trying to use this rather than the desk top
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: most time thru existing desk top that I am phasing out
JA: What troubleshooting have you tried?
Customer: i have tried to read Telstra's and outlooks instructions but have not had any success. if i take my laptop to where i bought it from do you think that would be easier/
JA: Anything else you want the Email Expert to know before I connect you?
Customer: i don't think so

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

May I connect with you remotely (over secure network session) to check/fix the issue directly while you stay in front of the computer?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

Customer: replied 26 days ago.
i don't have $55 to spare. can you please try to talk me trhu it
Customer: replied 26 days ago.
are you there?

Please open outlook.

Click Tools

Click Account Settings.

Find your email account listed there.

And click Make Default button there.

And it will be your default email account.

If you have other queries regarding this, please reply back to me the box given below.

And kindly take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose Submit), that would be greatly appreciated.

Sandy and 2 other Email Specialists are ready to help you