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Can't find my password. Not sure. Phone. Questions and old…

Can't find my password ...

Can't find my password

Technician's Assistant: When did you last reset your username and password?

Not sure

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Questions and old password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just need to recover this e mail address

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Answered in 5 minutes by:
9/23/2017
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,237
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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What is the email address that you need help with?

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What is the last password ***** you remember working?

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Customer reply replied 10 months ago
not sure
Customer reply replied 10 months ago
is there a phone number i can call?

No, there isn't.

Please provide me with a password ***** you remember working

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,237
Experience: Email expert with over 5 years experience
Verified
Josh and 87 other Email Specialists are ready to help you
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Customer reply replied 10 months ago
how long ?
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,962
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today.

Please follow the steps:

Click the link:

Click Me

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

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Please follow the steps provided on your Microsoft Windows based computer.

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May I know if you have a phone number that ends with letter 31?

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Are you still there?

Please let me know when you're ready to work with me. Thank you.

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If you need phone support, please let me know. I will call you directly.

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Hi,
I'm following up with you to see how everything is going.

If you need help with this, please let me know. Thank you, ***** *****

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Josh
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,237
22,237 Satisfied Customers
Experience: Email expert with over 5 years experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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