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It is for my husband. His email is: [email protected] The…

Customer Question
It is for my...

It is for my husband. His email is:***@******.***. The password ***** *****!4life

Technician's Assistant: When did you last reset your username and password?

Don't remember, but it was fairly recent.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On his computer or cell phone

Technician's Assistant: What troubleshooting have you tried?

Right now I cannot list all the ways. I have tried to use the information on my cell phone, my cell phone and now my computer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I know that we just need help. This is beginning to make me want to throw one of the above out in the street and let it get run over by a big truck.

Submitted: 10 months ago.Category: Email
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Answered in 1 minute by:
9/23/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 10 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,071
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

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Exchange & Email Consultant

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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