Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can access email thru att.net but not in Windows Live Mail.

Customer Question
Can access email thru...

Can access email thru att.net but not in Windows Live Mail

Technician's Assistant: Just to clarify, what email service provider are you using?

AT & T

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

All of the above and none of them are working . I am at the desktop computer at this time.

Technician's Assistant: What troubleshooting have you tried?

2 hours on the phone with ATT. set up a new at&t password ***** looked at some setting in Windows live mail.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that I am very discouraged at this time.

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
9/22/2017
Email technician: Sandy, Computer Specialist replied 11 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 11 months ago

May I connect with you remotely (over secure network session) to check/fix the issue directly while you stay in front of the computer?

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 11 months ago

I am ready to help you. Please let me know when you're ready to work with me. Thank you, ***** *****

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Have had swbell.net account routed through yahoo for many
have had swbell.net account routed through yahoo for many years. Was hacked and closed account. Cannot reopen it now. When I enter email in yahoo it forwards me to lost password ***** ATT. Never able … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor\u0027s Degree
2 satisfied customers
I cannot get my email. It ends in att.net. I have tried for
I cannot get my email. It ends in att.net. I have tried for four days, spoken to 10 AT&T employees, supervisors, managers and now am locked out. They tell me don't worry, I can get you in but they can… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have been having problems signing on to my Outlook Program
I have been having problems signing on to my Outlook Program for e-mails. I think it is something to do with my set up, but especially my e-mail password. … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I am unable to login to my ATT/Yahoo! email account. Can you
I am unable to login to my ATT/Yahoo! email account. Can you help? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am unable to access my yahoo mail no matter what I do. I
i am unable to access my yahoo mail no matter what I do. I changed my password ***** but apparently do not remember it because no matter what I type it comes up as invalid. Clicking on the forgot pass… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I cannot receive emails....I called on Thursday and was told
Pearl. I cannot receive emails....I called on Thursday and was told the system (att) I guess, was having trouble connecting to the internet. The problem should be corrected in 24 hours. That was over … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I had Oops! Sorry! I have an att.net email account thru
I have an att.net email account thru yahoo. However, that email has been deleted somehow & a new email was made that is a yahoo.com email address. I did not do these functions & I cannot get my old email address back & installed on my IPhone/IPad. Do you know how I can get my old email address back & reinstalled? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Allow inbound ATT.net server to log in automatically. Using
allow inbound ATT.net server to log in automatically. Using Mozilla T"bird. In bound ATT server always asks for password. ATT says is's not their fault. Works ok online … read more
Cody
Cody
Computer Science
2,449 satisfied customers
I used to have an at&t account so my emails are attached to
I used to have an at&t account so my emails are attached to my Yahoo at&t mail account. I have been having a lot of issues with my logins for my 3 accounts. When I go to at&t, they tell me they cannot… read more
Sandy
Sandy
Computer Specialist
6,965 satisfied customers
As of last August, I bundled with comcast but was told my att
As of last August, I bundled with comcast but was told my att email would not be affected but as of today I'm locked out of my email account and need it opened up so I can get comcast to transfer all … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an att.net email address which formerly was uverse
I have an att.net email address which formerly was uverse but the uverse was discontinued. I now have no home phone, but access internet thru our at&t iphone and our pc and laptop thru our hotspot on … read more
Jeremy
Jeremy
1,344 satisfied customers
Please help me. My password XXXXXt work anymore. I cant get
Please help me. My password XXXXX work anymore. I can't get info, I keep being moved to At & T. I can't remember my security questions and they were sent to my yahoo account I can't access. This yahoo… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I closed my At&t account and lost my e-address as a result
I closed my At&t account and lost my e-address as a result with yahoo. I contacted somone...was transferred so many times I don't know who....and my yahoo e-mail address was reinstated and I can get m… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I am unable to access my att.net email on my imac, iPad,
I am unable to access my att.net email on my imac, iPad, macbook and pc. Have spent hours and hours with apple and att, without resolution. Can give more detail if necessary. Can you help? What will i… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
my email will not recognize my password, it will not let me
my email will not recognize my password, it will not let me change my password, it will not recognize my security questions att told me i could keep my email address after i cancelled att and moved to… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I can not locate my [email protected] email since using my
I can not locate my***@******.*** email since using my grouping at***@******.***. Where can I find my old mail?… read more
Sandy
Sandy
Computer Specialist
6,965 satisfied customers
I CANNOT ACCESS MY ATT.NET E-MAIL. @XXXXXX.. I NEED TO
I CANNOT ACCESS MY ATT.NET E-MAIL. MY NAME IS***@******.***. I NEED TO VERIFY THAT EMAIL ADDRESS SO THAT IT IS PRIMARY. ALL I CAN ACCESS IS MY***@******.*** ADDRESS. PLEASE HELP… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I am unable to access my att online mail. When I signed on
I am unable to access my att online mail. When I signed on this a.m., I was prompted to change my ID. I did that, and now my request goes to Yahoo! mail. I have no mail there. If I have mail, and I'm … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x