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Email is full. I threw out a lot of e-mails. still says that…

Customer Question
Email is full. I...

Email is full. I threw out a lot of e-mails. still says that I am over the limit.

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I Mac Computer

Technician's Assistant: What troubleshooting have you tried?

I just got off the phone with att - phone call lasted an hour. ended up trying to go back to gmail . com threw safari and got a page with note at top saying I needed to thorw out stuff or buy more space

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that i can think of

Submitted: 10 months ago.Category: Email
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Answered in 3 minutes by:
9/22/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 10 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,071
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Customer reply replied 10 months ago
my phone # is(###) ###-####- best to just talk if you ask me
Customer reply replied 10 months ago
I do not agree to any additiona charges - just want an answer to my question about the e-mail
Email technician: Kamil Anwar, Exchange & Email Consultant replied 10 months ago

Try deleting some emails.

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Customer reply replied 10 months ago
I do not do text - you can reach me on land line of just tell me what is wrong with my e-mail
Email technician: Kamil Anwar, Exchange & Email Consultant replied 10 months ago

How many emails you have in the inbox?

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Jess M., Computer Support Specialist
Category: Email
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,071 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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