Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Two days ago I inadvertently changed my username. I need to…

Customer Question
Two days ago I...

Two days ago I inadvertently changed my username. I need to change it back to my original one. The e-mail username I would like to use is***@******.*** Please let me know to do this. Thank you!

Technician's Assistant: Just to clarify, what email service provider are you using?

AOL

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through my new chromebook

Technician's Assistant: What troubleshooting have you tried?

I don't know how to try.

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
9/21/2017
Email technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,292
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 11 months ago

Do you check your email through the Chrome browser?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
In April of this year, I inadvertently delected mail from
In April of this year, I inadvertently delected mail from Ancestry.com, … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
My wife forgot her password and somehow changed her sign in
My wife forgot her password ***** somehow changed her sign in username when a program told her to input her gmail name. She is 78 and got confused. Now google and all her email and calendar settings d… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
I had 3 e mail accounts with Verizon and today i transfer
I had 3 e mail accounts with Verizon and today i transfer that to aol . … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I went to a google tech support from google search and now I
I went to a google tech support from google search and now I canno … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my password and don't have a default email address.
I forgot my password ***** don't have a default email address … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I cannot view my e-mail, tells me mu user name is incorrect,
I cannot view my e-mail, tells me mu user name is ***** ***** have had the same email address over 15-20 years … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
We have two internet connections with Windstream. One is a
We have two internet connections with Windstream. One is a residence at(###) ###-#### with the username of***@******.*** and the password ***** of Wood4601. It was Welcome1 until recently that I chang… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I am try to migrate emails from AOL to gmail. Everything has
I am try to migrate emails from AOL to gmail. Everything has moved successfully except one folder which has around 2000 emails dating back to 2013. This is very important to me. I've tried twice and s… read more
Cody
Cody
Computer Science
2,449 satisfied customers
It said my browser will not support this APP. Also, I cannot
It said my browser will not support this APP. Also, I cannot get into my regular mail box (postage stamp icon). Also, after the In Box there is a squiggle ~ and I cannot get my mail at this site as it… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Well I received two AOL e-mails regarding my mailbox as
Well I received two AOL e-mails regarding my mailbox as being full. I don't think the e-mail is from AOL. I can copy that e-mail and send it to you. … read more
Josh
Josh
Computer Enthusiast
22,292 satisfied customers
It remains on verizon. when will it be forwarded to aol? it
it remains on verizon. when will it be forwarded to aol? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
Verizon e-mail is being discontinued. I've switched
Verizon e-mail is being discontinued. I've switched (accomplished) to aol. But I must enter my new password ***** Thunderbird, at Settings I presume. I make some progress at three-vertical-bars, but d… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
Cant sign to my outlook e-mail, set up my outlook account
set up my outlook account tonight worked fine using MS outlook. Asked if I wanted it remember my info said yes big mistake … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
941 satisfied customers
I don't know;I haven't been able to access my e-mail at all.
I don't know;I haven't been able to access my e-mail at all. Just got Chromebook up and running. Can you HELP or will it cost me? … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have Yahoo and Internet Explorer 10. Until the last 3-4
I have Yahoo and Internet Explorer 10. Until the last 3-4 days, my Yahoo e-mail has worked well. Now I can't get my e-mails to open up, and if they do open up once in a while, I can't send a response.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I lost my original e-mail account and I ended loosing all my
I lost my original e-mail account and I ended loosing all my contacts on the one I had for many years..… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I recently tried to establish a gmail account for my new Chromebook.
I recently tried to establish a gmail account for my new Chromebook. I entered my desired username as jimperry70. I was told that user name was already in use. I believe that I may have already set up… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
A few days ago I finally gave in to Google+ on my computer.
A few days ago I finally gave in to Google+ on my computer. Having Gmail, I always had to delete Google+ to get to the mail screen. After doing that, I was unable to access my Gmail any longer. Tried … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x