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How do I get to my bookmarks? Gmail. Web browser. Don't know…

How do I get...

How do I get to my bookmarks?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Don't know how to troubleshhot

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I also cannot see my history in order to clear it

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Answered in 1 minute by:
9/21/2017
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,809
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please give me a minute to review the question.

Thank you!

Shefin

Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,809
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified
Shefin and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 11 months ago
Are you there?

Hi,

Please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.

http://www.justanswer.com/remotedesktop/join.aspx?Session=265af121-bbce-4a3f-b679-c4698a3435a3

Thank you.

Shefin

Ask Your Own Email Question
Customer reply replied 11 months ago
I don't know what I'm doing!

Hi,

I can help you retrieve the bookmarks by accessing your computer remotely. Please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.

http://www.justanswer.com/remotedesktop/join.aspx?Session=265af121-bbce-4a3f-b679-c4698a3435a3

Thank you.

Shefin

Ask Your Own Email Question
Customer reply replied 11 months ago
I have already done that

Hi,

You have not run the downloaded file. Please download and install the downloaded file.

Thank you.

Shefin

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Shefin
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,809
6,809 Satisfied Customers
Experience: Working as Tech support specialist with a world famous computer manufacturer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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