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How do i reallocate space on my time warner email account i…

Customer Question
How do i reallocate...

How do i reallocate space on my time warner email account i have 100K space and only 10K is allocated i can't find the proper place to reallocate all the space to my email...i have a mac and the settings button only provides for password ***** and time zone

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Time warner desert cities...i.e. email is***@******.***

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

All of the above, i use outlook and have it on my iphone as well as on my desktop, sometimes i access through webmail

Technician's Assistant: What troubleshooting have you tried?

I have logged onto webmail per the instructions, clicked on settings but there is no place to do anything except change password ***** timezone

Submitted: 11 months ago.Category: Email
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Answered in 4 minutes by:
9/21/2017
Email technician: Shefin, Internet and Email Specialist replied 11 months ago
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,803
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

To increase the mailbox size for your @ twc.com email address, follow these steps:

  1. Login to webmail at http://mail.twc.com/ with your primary email address. This is the email address that you created during Registration.
  2. On the mail screen, select "Settings"
  3. On the Settings screen, select "Manage mailbox accounts".
  4. Then select the email address for which you want to increase the mailbox size.
  5. The next screen shows you the available storage for your account.
  6. Input the amount of storage you want to allocate to this mailbox and select OK.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Shefin

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Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,803
6,803 Satisfied Customers
Experience: Working as Tech support specialist with a world famous computer manufacturer

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