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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2556
Experience:  Computer Software Support Specialist for more than 10 years
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I have not been able to receive any E'mail for several

Customer Question

I have not been able to receive any E'mail for several months now
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail and
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: my computer seems to work properly it is just that I have not received any mail for two months and that is not normal
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  Harold Hanna replied 10 months ago.

Hello I would be happy to try to assist you. Are you currently using Verizon as your internet provider? Are you able to log in to either Verizon or Gmail at all?