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I have a gmail account that I've had since 2008. It has

I have a gmail account...
I have a gmail account that I've had since 2008. It has critical legal discovery in its emails. I went through a divorce and my wife hacked the account and changed the password. I'm unable to restore it. What can I do? Thx. Dee
JA: How long have you had this issue with your Gmail account?
Customer: It quit working the end of May of this year.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have accessed that on this computer. Used to have access on my phone---but that was hacked. Got a new one.
JA: What troubleshooting have you tried?
Customer: I I've tried to go to google restore 3x and restore it without success.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: My attorneys are bugging me to get it restored. Its a 50MM case.
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Answered in 2 minutes by:
9/21/2017
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,011
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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I am sorry to hear about the issue that you are having.

You will need to ask your attorney to file a subpoena with Google to have it released back to you if you are unable to verify your account through their system.

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Customer reply replied 2 months ago
Do you know who and where I submit the subpoena to?

Unfortunately, no.

Your attorney should be able to find that information and know the process for you since that is a legal process.

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,011
Experience: Email expert with over 5 years experience
Verified
Josh and 87 other Email Specialists are ready to help you
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bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 643
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Thanks for requesting remote assistance service. Can you please advise your US phone number so we can have a private conversation to discuss the issue?
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Josh
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,011
21,011 Satisfied Customers
Experience: Email expert with over 5 years experience

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