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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 20198
Experience:  Email expert with over 5 years experience
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I have a gmail account that I've had since 2008. It has

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I have a gmail account that I've had since 2008. It has critical legal discovery in its emails. I went through a divorce and my wife hacked the account and changed the password. I'm unable to restore it. What can I do? Thx. Dee
JA: How long have you had this issue with your Gmail account?
Customer: It quit working the end of May of this year.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have accessed that on this computer. Used to have access on my phone---but that was hacked. Got a new one.
JA: What troubleshooting have you tried?
Customer: I I've tried to go to google restore 3x and restore it without success.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: My attorneys are bugging me to get it restored. Its a 50MM case.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

I am sorry to hear about the issue that you are having.

You will need to ask your attorney to file a subpoena with Google to have it released back to you if you are unable to verify your account through their system.

Customer: replied 28 days ago.
Do you know who and where I submit the subpoena to?

Unfortunately, no.

Your attorney should be able to find that information and know the process for you since that is a legal process.

Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 20198
Experience: Email expert with over 5 years experience
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