Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have memory problems due to a coma that i was once in so…

Customer Question
I have memory problems...

I have memory problems due to a coma that i was once in so it makes it hard for me to remember my email address. but when i try to log in to my facebook acct. it says add my mobile phoner number, i don;t have one. what do i do to get into my facebook?

Technician's Assistant: When did you last use the account?

About 2 weeks ago. my computer was down for a while. but it is up and working now

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Usually i just hit the log on spot and it comes right up. but not anymore

Technician's Assistant: What troubleshooting have you tried?

Not much. i am pretty much computer illiterate LOL i just know how to talk to my friends

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that pretty much it. thank you

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
9/20/2017
Email technician: UranMail, Network Administrator replied 11 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

May I connect to your computer securely to troubleshoot the issue directly? (connection is simple and secure)
Once connected, I can troubleshoot the problem and resolve it right on your screen

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 11 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 10 months ago

didn't hear back from you...
Do you still require assistance on the issue?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Both my e-mail, and Google password doesn't work. Says my
Both my e-mail, and Google password *****'t work. Says my passwords were changed yesterday? I have lost my phone, and can't get Gmail or Google acct. to work. I get pretty far until it asked what mont… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do know I have been hacked? what should I do if I am
How do know I have been hacked? what should I do if I am hacked? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have an gmail account ,But I cannot remember my password
I have an gmail account ,But I cannot remember my password ***** it ,and I'm trying to log into my Facebook account and can't because I don't remember my password ***** that either ,I want to know is … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Facebook locked my account after someone (note I) tried to
Facebook locked my account after someone (note I) tried to access it. An hour of searching various Facebook areas failed to turn up a solution, of a contact phone or e-mail at Facebook. If you have th… read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
It's my Facebook. Someone has hacked me 3 times today and I
It's my Facebook. Someone has hacked me 3 times today and I cannot reset my password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
You sent me a new code that doesn't work to access my acct.
You sent me a new code that doesn't work to access my acct. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Can't remember my Facebook email login. I think on one old
I just want the right email so I can try to log back on or answer my security questions to reset my password ***** email. My profile is Naomi Cargo… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My fb was hacked and the only way to reset my password is
My fb was hacked and the only way to reset my password ***** ***** them to send me a code via my email that was connected to my account! The problem is I haven't used that email sine 07 when I joined … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Is there anyway you can help me log back in my email
Thank you. Is there anyway you can help me log back in my email address? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Somehow my facebook friends have disappeared from my kindle
Somehow my facebook friends have disappeared from my kindle and have tried for several weeks to get it cleared up. HELP… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Ainbowmedicinetherapywiththeateam has been blocked same with
ainbowmedicinetherapywiththeateam has been blocked same with my page akasha white Wolf, and although i have sent id numerous times and they unlocked it, they locked it again and nobody responds to me.… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
My friend is emailing me and I receive nothing!!! Can you
my friend is emailing me and I receive nothing!!! Can you help me? … read more
Cody
Cody
Computer Science
2,449 satisfied customers
After dinner I will chat with you on computer. I have to
After dinner I will chat with you on computer. I have to prepare dinner for my elderly mother. Talk to you soon as inreally want to resolve this.… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Cannot get into current facebook pages. An old email and
Cannot get into current facebook pages. An old email and picture shows up. I want my current acct to get into facebook… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I forgot my email password ***** I don't have mobile number
Hi I forgot my email password ***** I don't have mobile number anymore to get sms my email is***@******.*** can you help me please… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am so fed up with Facebook that I could scream. How much
I am so fed up with Facebook that I could scream. How much will I be charged to get answers to my questions? My Samsung Galaxy 5 Facebook cell acct. seems to be in constant disarray. I, at one time, w… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
i let my friend use my cell phone yesterday to veryfi his acct.
i let my friend use my cell phone yesterday to veryfi his acct. where facebook could send him a tex with his code. i have always pulled up my acct by my cell number. now i cant. it keeps pulling up hi… read more
Cris
Cris
62 satisfied customers
I created a work facebook page for customers to be friend me.
I created a work facebook page for customers to be friend me. I no longer work for the company and they have disabled my work email and now I can not log into my facebook page. The mobile number provi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x