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I used to never get spam. About 6 months ago I started

Customer Question
I used to never...

I used to never get spam. About 6 months ago I started getting a few a day in my junk mail or now spam folder. Now I'm getting over 200 per day and every day getting worse. I've done everything outlook says to do and it gets worse. Help

Technician's Assistant: How long has this been an issue?

6 months but now 200 a day. Almost 5 every few minutes

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone or web browser

Technician's Assistant: What troubleshooting have you tried?

Block on outlook on desktop. Not every time I block them it doubles in spam.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Help. It's getting worse as we speak

Submitted: 10 months ago.Category: Email
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Answered in 6 minutes by:
9/20/2017
Email technician: Josh, Computer Enthusiast replied 10 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,192
Experience: Email expert with over 5 years experience
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Customer reply replied 10 months ago
Ok
Email technician: Josh, Computer Enthusiast replied 10 months ago

Unfortunately, there are several reasons that spam can increase but the important thing is that it is going into the Spam/Junk folder which you indicated it is. Since the spam filter is working, there isn't much that you can do except wait it out until the spam decreases. Usually, it takes around a week or so until it starts to go back to normal again.

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Customer reply replied 10 months ago
You will need to be on my desktop
Email technician: Josh, Computer Enthusiast replied 10 months ago

Unfortunately, there are several reasons that spam can increase but the important thing is that it is going into the Spam/Junk folder which you indicated it is. Since the spam filter is working, there isn't much that you can do except wait it out until the spam decreases. Usually, it takes around a week or so until it starts to go back to normal again.

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Customer reply replied 10 months ago
It's gone from 20 to 50 to today will be over 500. I've never opened any of them.
Email technician: Josh, Computer Enthusiast replied 10 months ago

Yes, I understand. There isn't much that you can do other than wait it out because the spam filter is working properly by sending it to your Spam/Junk folder.

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Customer reply replied 10 months ago
Thanks. Good bye
Email technician: Josh, Computer Enthusiast replied 10 months ago

You're welcome!

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Email technician: Josh, Computer Enthusiast replied 10 months ago

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

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Email technician: Josh, Computer Enthusiast replied 10 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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