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All ov a sudden I lost my bookmarks on My Yahoo. Help,

All ov a sudden...

All ov a sudden I lost my bookmarks on My Yahoo. Help

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I am stuppid 96 years old, world war 2 veteran need help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Why did my bookarks go away???

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Answered in 2 minutes by:
9/19/2017
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 39,364
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Is your Yahoo email currently working fine?
Please reply at the box below. Thank you,

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 39,364
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Viet - Email Tech and 87 other Email Specialists are ready to help you
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Customer reply replied 5 months ago
My e mail is working fine. I have windows 10

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=73b3d1d9-321e-496d-9c08-48385124ee3f
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

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Thank you for the remote support session. Summary: The Yahoo bookmarks server is down as of now, so please try again in 24 to 48 hours. In the mean time, you can use the bookmarks at the top in your Chrome internet program, or the bookmarks icons on your Desktop screen, which I have set up.

Please let me know if there is still any issue later on. Thank you.

Ask Your Own Email Question

Your Yahoo Bookmarks should work by now. Please let me know if there is still any issue. Thank you for your patience.

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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 39,364
39,364 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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