How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38159
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
30037186
Type Your Email Question Here...
Viet - Email Tech is online now
A new question is answered every 9 seconds

All ov a sudden I lost my bookmarks on My Yahoo. Help,

This answer was rated:

All ov a sudden I lost my bookmarks on My Yahoo. Help
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: I am stuppid 96 years old, world war 2 veteran need help
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Why did my bookarks go away???

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Is your Yahoo email currently working fine?
Please reply at the box below. Thank you,

Viet - Email Tech and 3 other Email Specialists are ready to help you
Customer: replied 28 days ago.
My e mail is working fine. I have windows 10

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=73b3d1d9-321e-496d-9c08-48385124ee3f
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Thank you for the remote support session. Summary: The Yahoo bookmarks server is down as of now, so please try again in 24 to 48 hours. In the mean time, you can use the bookmarks at the top in your Chrome internet program, or the bookmarks icons on your Desktop screen, which I have set up.

Please let me know if there is still any issue later on. Thank you.

Your Yahoo Bookmarks should work by now. Please let me know if there is still any issue. Thank you for your patience.