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Can't seem to access it. Haven't used it for a time but it…

Customer Question
Can't seem to access...

Can't seem to access it. Haven't used it for a long time but it should still be good as far as I know.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Haven Haven' Haven't tried to use it in over a year so I don't know if it is still a valid email address.

Technician's Assistant: What troubleshooting have you tried?

Nothing

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can it become valid again if it expired?

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
9/19/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,102
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What is the email address in question?

An AOL Mail account will

  • expire and be marked for deletion
  • after ninety (90) days of inactivity

The mail account can be used again if no ones else took the email address

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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