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I am getting incoming mail on my computer at. However, I…

Customer Question
I am getting incoming...

I am getting incoming mail on my computer at***@******.***. However, I don't seem to be able to send outgoing mail. Please assist.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

IMac27 Late 2009 OSX vs 10.11.6

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On I-mac, Iphone and tablet. I am on iMac 27 now

Technician's Assistant: What troubleshooting have you tried?

I don't know what to do

Submitted: 11 months ago.Category: Email
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Answered in 4 minutes by:
9/19/2017
Email technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 11 months ago
please cancel all enquiries and cancel any payment, since no help has been received.
Customer reply replied 11 months ago
Cancel everything.
Email technician: Kris Rodgers, IT Manager replied 11 months ago

Can you tell me more info? Help will be given but I need some more info first

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