Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Google changed my email address. I want my old address, as…

Customer Question
Google changed my email...

Google changed my email address. I want my old address, as everyone and all contacts have it. They changed it from***@******.*** to***@******.***

Technician's Assistant: Just to clarify, what email service provider are you using?

Google express

Technician's Assistant: Have you installed any updates recently?

Yes and that is how it got confused, They would not except my id and password ***** in the process of getting new ones, they used my id as my new email address

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, other than making the changing of ID and password ***** and getting my old email address reinstated

Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
9/19/2017
Email technician: Josh, Computer Enthusiast replied 1 year ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,654
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 1 year ago

Click here: https://www.gmail.com

Does it bring you into the wrong inbox?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Someone has gotten into my computer and sent me a threating
Someone has gotten into my computer and sent me a threating email saying they will contact everyone on my Contact List. Can you help me, and can we block the person's email address, as well as block t… read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
3 satisfied customers
Need to change my google email contact address. Gmail. All
Tried to go through to establish a new password the keep sending a verification to an old "extinct" email address that is no longer available … read more
John Castle
John Castle
BSC in Computing Network Management and Design
262 satisfied customers
My e-mail address (***************) was stolen and used to
My e-mail address (***************) was stolen and used to take all the e-mail addresses (100's) I n my e-mail address book, and used to contact all those people to ask for money. I was able to stop t… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I recently deleted an old q.com email address from my ipad
I recently deleted an old q.com email address from my ipad and subsequently lost all of my associated linked***@******.*** emails on my new PC. They were not, however, removed from my MacBook Pro. I a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
The email address in my Google account (@annacarolgallow) is
The email address in my Google account (@annacarolgallow) is an invalid address—wihch synchs to old email addresses to get to current email addresses—lots problems in functioning of email, passwords, … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Dian It is not my email, it is that an account Ihave had for
dian It is not my email, it is that an account Ihave had for a long time cannot be found by Google. On 3/5 I used that account, and as the old password ***** very old, Google didn't recognize it, so I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Second opinion] I cannot log into my account I dont have the
Second opinion] hello I cannot log into my account I dont have the phone numbers that I used to have, is there anyway you could give me a temp password ***** I can log into my account, as I forgot it… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm trying to get into an old account "yachtsmanygn" without
hi, i'm trying to get into an old account "yachtsmanygn" without success. we've sold the restaurant that is attached to this email and we're trying to le the new owners set up our old iPads. help! plu… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I deleted one of my gmail accounts because of scammers and
Hi I deleted one of my gmail accounts because of scammers and ebdless spam coming in. My blogsite was attatched to that and it contained four years of my work on a book. I reinstated that particular e… read more
Richard Hall
Richard Hall
Microsoft Certified Systems Engineer
119 satisfied customers
I cant get into my gmail account. Can't remember the password.
I cant get into my gmail account. Can't remember the password. All the methods they tell me about don't work… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Google made me sign in this morning to get access. I was
Google made me sign in this morning to get access. I was unable to get thru as I did not remember my password. So I signed in again under another user ID not realizing this would change my e-mail addr… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I DO NOT KNOW MY LOGIN NOR PASSWORD. PROBLEM IS I RETIRED AND
I DO NOT KNOW MY LOGIN NOR PASSWORD. PROBLEM IS I RETIRED AND NEVER CHANGED MY PHONE NUMBER NOR EMAIL WHICH I NO LONGER HAVE ACCESS TO. HELP1 NEW EMAIL ADDRESS IS;[email protected], OLD EMAIL WAS;[email protected]… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I signed into google and I think my gmail address has changed.
I signed into google and I think my gmail address has changed. I want my old gmail address but I can't sign in because I don't remember the password. A lot of important contacts have the old gmail add… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Google changed my e-mail address and password. I ,of course,
Google changed my e-mail address and password. I ,of course, filled it out but didn't want to change. Many of my bills are sent to my old e-mail address. I was trying to use the Mail Fetcher to transf… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My gmail account has been hacked into. I am not using my PC
My gmail account has been hacked into. I am not using my PC at the moment. If I open gamil I am flooded with hundreds of repeat emails both sent and received. I attempted to change my password XXXXX t… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor's Degree
1,009 satisfied customers
How do I start fresh and clear out my old forgotten names
How do I start fresh and clear out my old forgotten names and passwords from my macbook and now my iphone. I lost my list of passwords and security questions and I can't use my ipad and phone to sync … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
i changed my att.member ID for (e-mail) [email protected]
i changed my att.member ID for (e-mail) [email protected] [email protected] and have lost all my folders and and contacts. I need to find a way to have them transferred to my new account. AT&T couldn'… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
How do i fix my email address and password problem that has
how do i fix my email address and password ***** that has been messed up by my lack of internet experience and the inability of googles web page to allow me to correct my mistakes, at this time i have… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x