Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I tried registering on one phone and now no longer have that…

Customer Question
I tried registering on...

I tried registering on one phone and now no longer have that phone. got another phone and Verizon tried to help me set up account on new phone, but crossing information from other phone, need assistance.

Technician's Assistant: Have you contacted anyone about your account?

That is what I need guidance on, who can help?

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through web browser before, but have a new gmail account on this new phone.

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 12 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
9/19/2017
Email technician: Kris Rodgers, IT Manager replied 12 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I need my email recovery, Google, Web browser, None. To sign
None. To sign in it says I have incorrect password. I need a new password. … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor's Degree
2 satisfied customers
Can't remember when I opened my account to recover my email
Can't remember when I opened my account to recover my email for account***@******.***. … read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master's Degree
1 satisfied customers
I just signed up for a Securus account, but couldn't find
I just signed up for a Securus account, but couldn't find where to put the inmate's information. How and where do I do that? … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
How can I forward all incoming mail to my Gmail account.
How can I forward all incoming mail to my Gmail account***@******.*** … read more
Eric Ewing
Eric Ewing
University IT Manager
197 satisfied customers
I close my old account and i tried to create new one with my
i close my old account and i tried to create new one with my e mail it wont let me do it … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
All my pictures and messages have been deleted and the
All my pictures and messages have been deleted and the message I got was to call customer service … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My email acct. was with verizon. Verizon was my provider.
none > verizon is no longer the provider. they changed to aol. for a while I was able to log on via aol. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Just need a new account. Want one for work they use yahoo.
want one for work they use yahoo. it will be used strictly for that … read more
Kris Rodgers
Kris Rodgers
IT Manager
4,548 satisfied customers
I have a crown club card...how to activate it? Gmail. Web
I have a crown club card...how to activate it? JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you access your email most often? On a phone or tablet, or throu… read more
Cabletech
Cabletech
Computer Networking
145 satisfied customers
I've used Thunderbird since 2010 and absolutely loved it
I've used Thunderbird since 2010 and absolutely loved it -except thought the spam filter was hard to use or ineffective -so I got way too many junk emails. I had a Verizon address (which I am having t… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Verizon for internet service but would like to continue but
Verizon for internet service but would like to continue but have gmail can I do this? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am having trouble importing my emial from verizon, verizon
I am having trouble importing my emial from verizon … read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
Our 2 verizon email addresses are all set but there is a
Our 2 verizon email addresses are all set but there is a gmail address. Do I need to change that password, or is it okay as is? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Move e-mail from Verizon.Net(present email) to my new
move e-mail from Verizon.Net(present email) to my new account -Gmail … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Who is your email provider (Gmail, Yahoo, Outlook, etc.)? I
Hi! My name is*****: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: I have a gmail account, but my husband has a verizon account that will expire soon since verizon will no longer… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I would like to speak with someone on the phone, not via
I would like to speak with someone on the phone, not via texting. Is that possible? … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor's Degree
103 satisfied customers
My new account is not receiving emails. They are being
My new account***@******.*** is not receiving emails. They are being kicked back, not spammed. I can send out. M. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Y0ur site will not accept my data to register for rides. It
Y0ur site will not accept my data to register for rides. It keeps telling me that my phone no. is in use. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x