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New computer. transferred documents, programs, etc. cannot…

Customer Question
New computer. transferred documents...

New computer. transferred documents, programs, etc. cannot get access to email and have been trying for months my email was***@******.*** I'm getting very upset with yahoo ***** ***** Kelly my phone number is(###) ###-####and yahoo keeps saying that is not my number but I've had this number for 20 years

Technician's Assistant: How long have you had this issue with your Yahoo account?

3 months

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I go to my yahoo mail account and I'm always asked for my password ***** what ever I give them am advises WRONG It has always been***@******.*** and my password ***** been Casey666 for years

Technician's Assistant: What troubleshooting have you tried?

All of tham

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just get me on

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/18/2017
Email technician: Dustin, Email Specialist replied 11 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,278
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Email Question
Email technician: Dustin, Email Specialist replied 11 months ago

What happens when you try resetting your password?

And how many times today have you tried to reset the password?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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