Need Help With Email? Ask Your Email Questions Online
Hi there and welcome
Can you tell me please which email program you are using to send and receive emails?
And what is the error you receive when it fails?
Please let me know
Thank youThere is currently a worldwide outage with the email service on a lot of accounts. This has been reported to Microsoft and they are working on it as we speak.This is not related to your computer at all, it is an issue on the servers.You will need to wait until they have resolved it and the emails will then start to automatically arrive.You can see the reported outages herehttp://downdetector.com/status/outlookYou will then be able to send the emails then as well (if you send now they will be in your drafts folder only)If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect