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I changed my email address. I was successfuk deleting the…

Customer Question
I changed my email...

I changed my email address. I was successfuk deleting the old address from my I pad and I ohone, but can't seem to get it deleted from my MacBook Air. My old address was***@******.*** and my new addressis***@******.***

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

MacBook Air. I normally use Safari, but also have Google Crome

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my phone, my I pad, and my MacBook Air

Technician's Assistant: What troubleshooting have you tried?

I've gone thru all the steps specified to Delete Accounts, but it keeps coming back up as my old address

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
9/18/2017
Email technician: John, Email Support Specialist replied 11 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,949
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Are you seeing this old gmail address on Chrome browser or Safari also are you trying to permanently close this old gmail account ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 11 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Customer reply replied 11 months ago
Please cancel my request. I do not want this service. Also please credit any charges made against my credit card, and send me confirmation. Thanks
Email technician: John, Email Support Specialist replied 11 months ago

Sorry to hear that i will request customer service to contact you and do the necessary.

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Customer reply replied 11 months ago
OK Thanks
Email technician: John, Email Support Specialist replied 11 months ago

You are welcome.

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