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Cannot open Outlook. Says unexpected error Recently added a…

Customer Question
Hi, Cannot open Outlook...

Hi, Cannot open Outlook. Says unexpected error Recently added a new address. Would that have anything to do with the problem?

Technician's Assistant: How long has this been an issue?

Started today. I turned off the computer yesterday and restarted today. My email works fine on Iphone etc

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Microsoft Outlook. On Friday a technician at my business school where I lecture loaded the business school's address . Before that Outlook worked perfectly

Technician's Assistant: How long has this been going on with your email account? What troubleshooting have you tried?

Tried to load a few minutes ago. Baffled at what to do. Technologically challenged

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just need to know the reason so I can avoid the problem in the future. But never happened before

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/18/2017
Email technician: Richard, Email Systems Specialist replied 11 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me please the version of outlook you are using?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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