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Having trouble reseting my password, a few minutes ago they…

Customer Question
Having trouble reseting my...

Having trouble reseting my password

Technician's Assistant: When did you last reset your username and password?

A few minutes ago they have sent email with reset token dont know where to put it

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I dont know were to go to put the new token

Submitted: 1 year ago.Category: Email
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Answered in 4 minutes by:
9/18/2017
Email technician: Ricky Expert, Computer Hardware Engineer replied 1 year ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Email
Satisfied Customers: 1,400
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Email technician: Ricky Expert, Computer Hardware Engineer replied 1 year ago

Could you please tell me which password ***** are trying to change?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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