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Uber app not on my phone. Also,ID numbers and passwords not…

Customer Question
Uber app not on...

Uber app not on my phone . Also,ID numbers and passwords not working --need help!

Technician's Assistant: When did you last reset your username and password?

Don't remember

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Tablet

Technician's Assistant: What troubleshooting have you tried?

I thought you were the trouble shooter. You're the first response I was able to get.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that I have signed up,previously,and Uber has my info.

Submitted: 8 months ago.Category: Email
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Answered in 6 minutes by:
9/17/2017
Email technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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