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I can't get into my email and have been having trouble since…

Customer Question
Hi, I can't get...

Hi, I can't get into my email and have been having trouble since the AOL switchover.....can you please help me.

Technician's Assistant: How long have you had this issue with your A.O.L. account?

I was in the hospital for about a week and when I can back it was all a mess

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I guess about a week

Technician's Assistant: What troubleshooting have you tried?

My husband-----and here I am lol. can you just take over the computer and fix it

Submitted: 11 months ago.Category: Email
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Answered in 1 minute by:
9/17/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,103
Experience: Server, networking, desktop questions welcome.
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Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What operating system do u use?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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