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I have been in the hospital for 2 weeks with operation & 2
I have been in the hospital for 2 weeks with operation & 2 weeks of therapy. When I returned mu Yaloo says I've timed out. I have received 3 different codes to reenter Yahoo. Whjy can't my password **… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
My Son had to turn off the wifi for a few minutes for some
My Son had to turn off the wifi for a few minutes for some reason and that made all my embedded passwords go away. I am having trouble with my gmail account because I had my phone number changed howev… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't get back on, or in, lol. moved and set up my
I can't get back on , or in, lol. moved and set up my computers finally for the first time in over 2 years. It keeps making me type a new one PW every few seconds and finally it won't let me back in a… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Can'taccess my email. Verizon.net. Through my desk top.
verizon.net switched to AOL but I kept my old email address which was the***@******.*** It has been working until AOL asked for my user name and password ***** it wouldn't take. I have tried everything and I cannot get it to take my user name and password. Tried calling they gabve me a number. It didn't work either. Very frustrated a couple of weeks now..... … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My verizon.net e-mail is not working anymore. How come? I
my verizon.net e-mail is not working anymore. How come? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,277 satisfied customers
Keeps telling me to contact member service representative. I
Keeps telling me to contact member service representative. I can"t remember my password. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have just been changed from verizon.net to AOL. I have a
I have just been changed from verizon.net to AOL. I have a MAC. My color wheel constantly spins in AOL mail. It doesn't spin anywhere else on my computer, just in mail. … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Ave just switched to aol from verizon and i can not get my
ave just switched to aol from verizon and i can not get my emails that were in that email … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
Can't access it at all. This is a rollover from Verizon and
Can't access it at all. This is a rollover from Verizon and will not work...you (AOL) say that you cannot access or accept me. It says that address and password ***** no good. All I want is my email!!… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Several weeks ago I started to prepare my 2016 taxes with
Several weeks ago I started to prepare my 2016 taxes with Tax Act. I have used this program for about 4 or 5 year. I was ready (after about 5 hours of work) to review my work with my husband. I like t… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I changed my phone number a month and a half ago and as as I
I changed my phone number a month and a half ago and as long as I kept the old phone I ccould access my gmail....but I HAD to get a new phone since the old phone was so old....now I'm locked out of my… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Unable to open email with password and did all the
unable to open email with password ***** did all the instructions which maybe I didn't understand but found I was going it over and over..have a gmail email … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
After a terrfic traffic accident, I spent three months in a
After a terrfic traffic accident, I spent three months in a hospital. Broke my back, ankle and ribs. While in the hospital AOL kinda disapeared and ceased to work. Your were taking my fee out of my ch… read more
Martin
Martin
Network Engineering Diploma
1,656 satisfied customers
My husband is unable to send me email. This is a new problem
My husband is unable to send me email. This is a new problem that just started, as we have been doing email previously for years without problems. I'm on AOL and he's on CenturyLink. When he tries to … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I think my aol account has been hacked -- due to an e-mail
I think my aol account has been hacked -- due to an e-mail that I received, from what I thought was AOL… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
GA-fc after almost 20 yrs. with aol, I am ready to switch
after almost 20 yrs. with aol, I am ready to switch internet providers. my husband's email has been reduced to envelope icons only - no date, sender, etc. information. I tried uninstalling all version… read more
Expert
Expert
I have had email through MSN for over 10 years. Now I am getting
I have had email through MSN for over 10 years. Now I am getting strange emails stating that I have to verify what version of MSN Explorer I have. I have also gotten emails earlier stating that my Hot… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
HELP!!!!! I need to talk to a real person. My husband is in
HELP!!!!! I need to talk to a real person. My husband is in hospital and he's the one that is computer savy, and I think my password ***** been compromised. Tried doing it over the phone but to no ava… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,155 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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