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I can not reset my e-mail passwor, I might have yesterday at…

Customer Question
I can not reset...

I can not reset my e-mail passwor

Technician's Assistant: When did you last reset your username and password?

I might have yesterday at 8oclock am

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my Ipad I really use that only

Technician's Assistant: What troubleshooting have you tried?

Talking to apple they did what they could and said I would get a message this morning what to do nothing arrived

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
9/17/2017
Email technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,009
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Isaac Franklin, Support Technician replied 11 months ago

Is it an apple id you are trying to recover the password *****?

What recovery email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

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Category: Email
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