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I forgot my recent hotmail account, i crated one last week…

Customer Question
I forgot my recent...

I forgot my recent hotmail account

Technician's Assistant: How long have you had this issue with your Hotmail account?

I crated one last week and used that account for a another application and now I can't remember what id I created

Technician's Assistant: Have you installed any updates recently?

Nope

Submitted: 11 months ago.Category: Email
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Answered in 40 minutes by:
9/17/2017
Email technician: Dustin, Email Specialist replied 11 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,274
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Email technician: Dustin, Email Specialist replied 11 months ago

What application was it that you used the hotmail account for? Facebook, etc?

Also, did you set this up on a windows pc, or a mac, or something else?

Thank you for your reply

Dustin S

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Customer reply replied 11 months ago
The Application was for a local government web portal! I used my Mac Pro to create this email
Email technician: Dustin, Email Specialist replied 11 months ago

When you used your mac pro, what browser did you use when you created the hotmail account, and also when you signed up with the local goverment web portal.. Safari, Chrome, Firefox, etc?

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Customer reply replied 11 months ago
Safari in both instances
Email technician: Dustin, Email Specialist replied 11 months ago

My apologies for the delay in getting back to you. I didnt see your reply before I ended my shift this morning.

Ive sent you a reduced and guaranteed offer for secure remote assistance. That will allow me to connect to your mac and access your browser history and keychain and try to find a record of the missing account. This isnt mandatory, but will give us the best chance of resolving his as soon as possible.

If youd like to try that, let me know. Thank you,

Dustin S

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Email technician: Dustin, Email Specialist replied 11 months ago

Hello again, I never heard back from you..

Ir you still need help, reply and we can continue working on this issue. If you no longer need help, still send a reply so that I can send you the refund link.

Thank you,

Dustin S

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