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I am unable to log in to my Webmail and Data usage since…

Customer Question
I am unable to...

I am unable to log in to my Webmail and Data usage since yesterday I set up my new WI-FI

Technician's Assistant: Have you tried having password ***** directions emailed to you?

I have account but no more

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

It is the new WI-FI email

Submitted: 9 months ago.Category: Email
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Answered in 13 minutes by:
9/16/2017
Email technician: sudipto_dutta, Computer Hardware Engineer replied 9 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 6,085
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 9 months ago

Which email service provider do you use?

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Customer reply replied 9 months ago
My CP is new and My Email is working But yesterday I bought a WI-FI modem which is working ,But unableTo go to my Homepage to check my data usage.That is all I need Help
Email technician: sudipto_dutta, Computer Hardware Engineer replied 9 months ago

OK, so you want to check the homepage of your Internet Service Provider?

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Customer reply replied 9 months ago
On my Bank account already have $5 plus $78 for a month and I did not get any help
Email technician: sudipto_dutta, Computer Hardware Engineer replied 9 months ago

You will get help only if you can clarify your problem, do you want to clarify your problem once more? First, you said that you cannot log on to your webmail and data usage and now you are saying that your email is working fine, but you cannot check your data usage. I asked you if you are not able to open the homepage of your Internet Service Provider or not, you did not reply me .

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Customer reply replied 9 months ago
It said on your webpage $78 is for a month
Email technician: sudipto_dutta, Computer Hardware Engineer replied 9 months ago

If you want to clarify the issue about the payment then, please contact the customer care as I cannot provide any information about the payment then, let me know so that we can continue.

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Customer reply replied 9 months ago
I have no more money to pay I already paid over $80 and still no help
Email technician: sudipto_dutta, Computer Hardware Engineer replied 9 months ago

Can you see my replies, because I don't think so, as I am asking something and you are replying irrelevantly?

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