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I have been trying to create a group contact list on my

Customer Question
I have been trying...

I have been trying to create a group contact list on my Hotmail.com. I've looked up instructions online but none of them work. My screen doesn't show what they say it should. I've tried on my iPad and my laptop but no success.

Technician's Assistant: How long have you had this issue with your Hotmail account?

This is the first time since I've never tried to create a group before

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Mostly my iPad but sometimes my iPhone and laptop

Technician's Assistant: What troubleshooting have you tried?

Looking up instructions online and I plan to call Best Buy to ask them who I can go to for live help

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, thanks

Submitted: 11 months ago.Category: Email
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Answered in 32 minutes by:
9/16/2017
Email technician: Cory, Support Technician replied 11 months ago
Cory
Cory, Support Technician
Category: Email
Satisfied Customers: 3,499
Experience: 5+ years of email experience
Verified

Welcome, I am Cory. Thank you for using Justanswer.

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Email technician: Cory, Support Technician replied 11 months ago

Are you on the computer now?

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Customer reply replied 11 months ago
I am
Email technician: Cory, Support Technician replied 11 months ago

Can I connect remotely and fix this for you?

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Customer reply replied 11 months ago
no thank you
Customer reply replied 11 months ago
I believe it's a Hotmail issue and not my devices
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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