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I am currently away from my home in Australia on tour of…

Customer Question
I am currently away...

I am currently away from my home in Australia on tour of South Africa. My email address is***@******.***. I cannot send a thing. I have forgotten to bring my password ***** and have no access to a phone. Can you help me. Colleen batten

Technician's Assistant: When did you last reset your username and password?

B

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Have tried to do so but as nothing seems to be forwarding

Technician's Assistant: What troubleshooting have you tried?

Tried to reset password ***** get past code?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just so long as I can get to send emails as is my only access to my family. I have daughter in London as wish to check all is ok with her. How do I prevent this happening again as I travel away frequently and have not had this problem before

Submitted: 11 months ago.Category: Email
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Answered in 45 minutes by:
9/16/2017
Email technician: Moses C,
 replied 11 months ago
Moses C
Category: Email
Satisfied Customers: 1,004
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
We can reset the email password.

Do you have access to the recovery email and the phone you provided on your Bigpond email account?

Ask Your Own Email Question
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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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