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Acut me off and lost all, a o l, web brouser, removing my…

Customer Question
Acut me off and...

Acut me off and lost all

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

A o l

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web brouser

Technician's Assistant: What troubleshooting have you tried?

Removing my account and trying to put it back in

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

They said all accounts were going to be paid accounts

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
9/15/2017
Email technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,010
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Isaac Franklin, Support Technician replied 11 months ago

What exactly are you trying to do? Your message is not clear.

Please clarify your intent and your equipment.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Jess M.
Jess M.
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Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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