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I use to have access to my yahoo email account, but as a few…

Customer Question
I use to have...

I use to have access to my yahoo email account, but as a few days ago I do not. I tried the usual fixes but no luck. I got locked out. How do I reestablish connection?

Technician's Assistant: What's the make/model of your device? How old is it?

I have a new HP laptop.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About a week. I have gone to "I forgot my password", followed the instructions, obtained account key, tried to sign back on, worked one time.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

What is the charge?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Cell Phone Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

And about how much will that be?

Submitted: 11 months ago.Category: Email
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Answered in 23 minutes by:
9/15/2017
Email technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,220
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 11 months ago

What is the email address that you need help with?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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