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I signed up for an account several months ago and now my
Pearl - I signed up for an account several months ago and now my email is not recognized. Can you help? … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
1,074 satisfied customers
How can I retrieve my e-mail pass word? Gmail. Web browser
how can I retrieve my e-mail pass word? JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browse… read more
bbao
bbao
Freelance IT Consultant
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Since yahoo went down this morning, it hasn't recognized my
since yahoo went down this morning, it hasn't recognized my password. mobile and desktop … read more
bbao
bbao
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I changed my email address from to. It still only recognizes
I changed my email address from***@******.*** to***@******.***. It still only recognizes my previous email address. … read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
I can't get in on my hotmail for 2 weeks. My computer has
I can't get in on my hotmail for 2 weeks. My computer has been asking for my password ***** my***@******.*** account for ever and I dismiss that. It doesn't relate to me hotmail. I can't get in to cha… read more
Byron
Byron
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Bachelor's Degree
2,162 satisfied customers
We have forgotten the password on our surface. We changed
We have forgotten the password ***** our surface. We changed the password ***** the microsoft account yesterday but is not working to open the surface. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,522 satisfied customers
Tried to open my emails on desktop rather than laptop, had
hi, tried to open my emails on desktop rather than laptop, had to change password, but also inadvertently deleted my security question, which would like to put back on. Then when I tried to open email… read more
Richard
Richard
Email Systems Specialist
49,275 satisfied customers
I moved recently and am using a new computer. I changed my
I moved recently and am using a new computer. I changed my password ***** but Google will not let me put it in because they don't recognize this computer. They say they will send a text with verificat… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I am having trouble sending attachments that I have scanned
I am having trouble sending attachments that I have scanned into my computer … read more
Moses C
Moses C
Bsc
960 satisfied customers
Changed password for gmail account on laptop. Same password
Changed password ***** gmail account on laptop. Same password ***** accepted on iphone or ipad. Gey message: Email Address Mismatch … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
This is a new computer. How do I get into WORD? DELL
This is a new computer. How do I get into WORD? JA: Just to clarify, what's the make and model of your machine, and what operating system are you running? Customer: DELL inspiron. Windows 10. JA: How … read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
I can't get into my Yahoo email. My password is not working
I can't get into my Yahoo email. My password ***** ***** working due to the automatic request to change my password. I do not have another device to be able to change my password. my email address is:… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
How do I change my Outlook password for my HP home computer
How do I change my Outlook password ***** my HP home computer (as it is linked to my Dell university office computer)? … read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
Does not recognize my password, I tried a minute ago but it
Does not recognize my password JA: When did you last reset your username and password? Customer: I tried a minute ago but it did not accept JA: How do you access your email most often? On a phone or t… read more
PC_Wizzard
PC_Wizzard
IT Technician
1,160 satisfied customers
I have tried for 3 days to log in to my yahoo email account
I have tried for 3 days to log in to my yahoo email account - it worked fin when I went to bed Tuesday, it didn't work Wed. morning. It won't accept my password. I am dead in the water without emails … read more
Richard
Richard
Email Systems Specialist
49,275 satisfied customers
I can't sign into my email. I changed my password and I
I can't sign into my email. I changed my password ***** I still can't sign in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I am trying to log into my WinLive account on my laptop.
i am trying to log into my WinLive account on my laptop. it's telling me that my password ***** ***** working and to go to Account.Live.com/password/reset to reset my password. I can't seem to malke t… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
I have had to change my xmission.con password and it has
I have had to change my xmission.con password ***** it has made a problem signing on to Thunderbird I tried all my old pass word none work. … read more
IT Miro
IT Miro
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Bachelor's Degree
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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