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Can't use outlook because of spinning ball, all summer, I go…

Customer Question
Can't use outlook because...

Can't use outlook because of spinning ball

Technician's Assistant: How long has this been an issue?

All summer

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I go to msn.and then outlook

Technician's Assistant: What troubleshooting have you tried?

Asked for help And I have gotten help from google

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have not used this email because of this spinning ball

Submitted: 1 year ago.Category: Email
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Answered in 4 minutes by:
9/15/2017
Email technician: Dustin, Email Specialist replied 1 year ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,279
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

What verson of outlook are you using, 2011, 2013, 2016?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Thank you for your reply,
Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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