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System can't match my password with my email address! I

Customer Question
System can't match my...

System can't match my password ***** my email address!

Technician's Assistant: When did you last reset your username and password?

I haven't reset my password ***** months. In matter of fact, the password ***** typed in was the correct password.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Through a web browser--Internet Explorer.

Technician's Assistant: What troubleshooting have you tried?

I don't of any troubleshooter!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, nothing that I can think of at this moment.

Submitted: 1 year ago.Category: Email
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Answered in 4 minutes by:
9/15/2017
Email technician: Moses C,
 replied 1 year ago
Moses C
Category: Email
Satisfied Customers: 1,109
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

what operating system is running on the computer is it xp, vista, Windows 7, 8, 10

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Customer reply replied 1 year ago
window10
Email technician: Moses C,
 replied 1 year ago

what is the email address for which password ***** ***** getting accepted

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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