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I am looking for an email of about one year old. is it

Customer Question
I am looking for...

I am looking for an email of about one year old. is it possible to get it or not

Technician's Assistant: Just to clarify, what email service provider are you using?

Not very computer literate - what is email service provider

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my computed at my email address I log into my email address

Technician's Assistant: What troubleshooting have you tried?

None as I do not know the meaning of troubleshooting

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't know really

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
9/14/2017
Email technician: Richard, Email Systems Specialist replied 1 year ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,281
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

If it is possible I will be able to get this for you

First, tell me the part of your email address after the @ symbol please

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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